Our policies

Plain-English answers to how ordering, delivery, returns and your data work when you shop with HAZE.

1. 01Terms & ConditionsThe terms that apply when you browse hazehaircraft.com or place an order with us.
2. 02Privacy PolicyWhat personal information we collect, why we collect it, and how we look after it.
3. 03Refund & Return PolicyReturns within 7 days on unopened products — how the process works.
4. 04Shipping & Delivery PolicyDelivery timelines, charges and coverage across Nepal — cash on delivery.
5. 05Cookie PolicyThe small number of cookies this site uses, and what each one does.

Questions about any of these policies? Contact us and we'll be happy to clarify.